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Driver FAQ

General Information about the ELD Mandate

What are the key requirements of the Electronic Logging Device (ELD) rule?
  • Requires ELD use by commercial drivers who are required to prepare hours-of-service (HOS) records of duty status (RODS).
  • Sets ELD performance and design standards, and requires ELDs to be certified and registered with FMCSA.
  • Establishes what supporting documents drivers and carriers are required to keep.
  • Prohibits harassment of drivers based on ELD data or connected technology (such as fleet management system). The rule also provides recourse for drivers who believe they have been harassed.
Who must comply with the electronic logging device (ELD) rule?

The ELD applies to most motor carriers and drivers who are currently required to maintain records of duty status (RODS) per Part 395, 49 CFR 395.8(a). The rule applies to commercial buses as well as trucks, and to Canada- and Mexico-domiciled drivers.


The ELD rule allows limited exceptions to the ELD mandate, including:

  • Drivers who operate under the short-haul exceptions may continue using timecards; they are not required to keep RODS and will not be required to use ELDs.
  • Drivers who use paper RODS for not more than 8 days out of every 30-day period.
  • Drivers who conduct drive-away-tow-away operations, in which the vehicle being driven is the commodity being delivered.
  • Drivers of vehicles manufactured before 2000.
Can an electronic logging device (ELD) be on a smartphone or other wireless device?

Yes. An ELD can be on a smartphone or other wireless device if the device meets the ELD rule’s technical specifications.

Are rented or leased commercial motor vehicles exempt from the ELD rule?

No. Motor carriers or drivers that operate rented or leased commercial motor vehicle are required to record hours of service with an ELD, unless the driver or commercial motor vehicle is exempt from the requirements of the ELD rule.

Are Canada- and Mexico-domiciled drivers required to use electronic logging devices (ELDs) when they are operating in the United States?

Yes. Canada- and Mexico-domiciled drivers must comply with the Federal hours of service rules while operating in the United States. This includes using ELDs unless they qualify for one of the exceptions. A driver operating in multiple jurisdictions will be able to annotate the driver’s record of duty status on the ELD with information on periods of operation outside the United States.

What will this mean for my business?

Commercial vehicle operators are already required to keep records of duty status. ELDs are not changing that; they’re merely a more effective means of capturing the same information. Records maintained by ELD offer significant advantages to the company and the driver. Compared to paper HOS sheets, ELD recordkeeping:

  • Saves time
  • Saves money
  • Improves safety
  • Promotes efficiency
  • Reduces errors
  • Reduces effort


When are motor carriers and drivers required to comply with the supporting document requirements?

All motor carriers and drivers must comply with the supporting documents requirements starting December 18, 2017.

How many supporting documents must be retained by motor carriers, and when must drivers submit them to the motor carrier?

Motor carriers must retain up to eight supporting documents for every 24-hour period that a driver is on duty. Drivers must submit their records of duty status (RODS) and supporting documents to the motor carrier no later than 13 days after receiving them. If a motor carrier retains more than 8 supporting documents, the motor carrier must maintain the first and last document generated during the regular course of business

What are the categories of supporting documents?

Supporting documents required in the normal course of business are important to verify a driver’s records of duty status (RODS). They consist of five categories, described in 49 CFR 395.11(c):

  • Bills of lading, itineraries, schedules, or equivalent documents that indicate the origin and destination of each trip;
  • Dispatch records, trip records, or equivalent documents;
  • Expense receipts related to any on-duty not-driving time;
  • Electronic mobile communication records, reflecting communications transmitted through a fleet management system; and
  • Payroll records, settlement sheets, or equivalent documents that indicate what and how a driver was paid.


If a driver keeps paper RODS under 49 CFR 395.8(a)(1)(iii), the carrier must also retain toll receipts. For drivers using paper RODS, toll receipts do not count toward the eight-document cap.

Who can edit an electronic logging device (ELD) record?

Both the driver and authorized carrier staff can make limited edits to an ELD record to correct mistakes or add missing information. All edits must include a note (annotation) to explain the reason for the edit. In addition, the driver must confirm (certify) that any carrier edit is accurate, and resubmit the records. If the driver chooses not to re-certify RODs, this is also reflected in the ELD record.

The ELD must keep the original, unedited record, along with the edits. Example: a carrier edits a record to switch a period of time from “off-duty” to “on-duty not driving”, with a note that explains “Driver logged training time incorrectly as off-duty”. The edit and annotation are sent to the driver to verify. The edit is not accepted until the driver confirms it and resubmits the RODS.

System Specifications

What software platforms dord RollingTrans support?

We currently support the Android and IOS systems, which most users are familiar with. We are currently working on compatible systems for Blackberry and Windows devices.

What type of phone or tablet should I use with my RollingTrans’ ELD system?

The RollingTrans application works on most Android phones and tablets, Apple phones and tablets (iPhone and iPad), and with any of the cellular networks. If you would like our feedback and recommendations, we can inform you as to which devices work best. We tested over 40 tablets and smartphones to discover which are the most reliable and efficient.

What carriers can I use with the RollingTrans’ ELD system?

Our system can be used with any U.S. based cellular provider. RollingTrans is in partnership with T-Mobile to provide special pricing for our customers. Ask about our Tablet & Data Plan!

Using many applications at once will drain battery power. How much battery power does your application use and how would you recommend conserving power?

RollingTrans’ app uses very little battery power while in use. However, we recommend keeping your tablet or phone plugged into a power source while driving. We do provide a power charger free of charge with our Tablet & Data Plan.


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